New construction, full TPO install in Parrish, FL

Project Challenges

This project posed several logistical and operational challenges that demanded tight coordination, real-time problem solving, and flexibility across trades. Persistent leaks, access restrictions, material delays, and warranty documentation issues created friction points that required active attention throughout the build. In addition, out-of-scope requests led to change order discussions, while lift availability and holiday scheduling restrictions affected workflow.

• Persistent leaks were reported in key areas, including a 24’ lobby ceiling and near HVAC stands—some resulting from other trades’ work.
• Delays in materials—especially downspouts and coping metal from Tampa Metal Works—caused disruptions due to machine issues.
• Non-contract scope items like walk pads and protective pads introduced time-and-material (T&M) billing discussions.
• Warranty paperwork was delayed and initially inaccurate, leading the client to withhold final payment.
• Coordination with HVAC contractors was needed to resolve cross-trade leak issues.
• Holiday work restrictions and lift availability further complicated scheduling and progress.

Customer-Specific Needs:

The client had urgent deadlines tied to school operations and occupancy approvals. Accurate warranty documentation was critical, as was consistent communication around change orders and site progress. Additionally, the team had to protect finished sitework and grading from water damage while coordinating sensitive roofing work and downspout installation.

Project Successes

Despite the technical demands and shifting conditions of the project, CB Service Pros successfully delivered a roofing system that met all performance specifications, passed documentation review, and aligned with the client’s handover timeline. Through proactive service and responsive field management, the team helped ensure the building was ready for occupancy—on time and up to standard.

The roofing system—comprising ISO insulation, a fully adhered TPO membrane, custom scuppers, coping, and an expansion joint—was installed with precision, ensuring weather resistance, energy efficiency, and long-term performance.

CB Services maintained consistent documentation throughout the project. After resolving earlier issues, the GAF warranty, workmanship warranty, and insurance paperwork were submitted accurately, with all details—such as property address and coverage dates—corrected and approved.

The field team handled unexpected leak concerns quickly and efficiently, minimizing operational disruption and maintaining the construction timeline. Coordination with the HVAC contractor resolved cross-trade issues, and the CB Services team remained flexible while scheduling around lift availability and holiday access constraints.

When T&M changes such as walk pad installation and additional protection pads were requested, the team documented scope adjustments clearly and maintained transparent billing conversations with the client.

Ultimately, CB Services was instrumental in helping the client secure a Temporary Certificate of Occupancy (TCO)and successfully relocate 350 students into the new school building. Their professionalism, attention to detail, and ability to meet complex needs on a tight schedule were noted and appreciated by the client team.

Key Takeaways:

• Full roofing system (ISO, TPO, coping, expansion joint) installed to spec
• Final inspection and warranty documentation submitted and approved
• Proactive coordination with HVAC contractor to resolve shared issues
• Time-and-material scope changes communicated clearly and handled professionally
• Roofing work completed on time to meet school occupancy and TCO deadline
• Field team responded quickly to leaks and protected finished sitework
• Client praised the team’s role in delivering the building safely and on time for student relocation